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Scope and overview
This Privacy Policy explains how , doing business as MVA Crash Collect, collects, uses, discloses, and otherwise processes personal information through mvacrashcollect.com, related forms, advertisements, communications, and services.
By using the website or submitting information, you acknowledge the practices described here. This policy does not govern the privacy practices of independent attorneys, law firms, advertising networks, lead buyers, analytics providers, or other third parties whose services or websites may be involved.
Information we collect
Information you provide
- Identity and contact information, such as your name, email address, telephone number, city, state, and ZIP code.
- Accident and potential-claim information, such as accident date, location, vehicle type, fault information, insurance information, injury details, medical treatment, attorney-representation status, and a description of what happened.
- Communication information, including form submissions, emails, call recordings where permitted, text messages, opt-in records, opt-out requests, and customer-service interactions.
- Any other information you voluntarily provide.
Information collected automatically
- Device and network information, including IP address, browser, operating system, device identifiers, language, and approximate location derived from IP address.
- Usage information, including pages visited, referring pages, advertisements viewed, links clicked, dates, times, session duration, and form interactions.
- Consent and attribution information, which may include timestamps, landing-page URLs, source or campaign identifiers, session replay or analytics data, and third-party consent certificates such as TrustedForm when implemented.
- Cookies, pixels, local storage, tags, and similar technologies used for website operation, fraud prevention, analytics, attribution, and advertising.
Information from other sources
We may receive information from advertising platforms, lead generators, publishers, data-verification providers, fraud-prevention providers, analytics companies, participating attorneys or law firms, and other business partners.
How we use information
- To process your request and evaluate whether it may match the criteria of participating attorneys, law firms, legal service providers, or other authorized partners.
- To contact you, respond to questions, provide status information, and facilitate communications related to your request.
- To route, transfer, deliver, or otherwise make lead information available to participating third parties that may contact you regarding legal services.
- To verify contact information, detect duplicate or fraudulent submissions, prevent abuse, maintain consent records, and protect the website and its users.
- To operate, maintain, personalize, analyze, test, and improve our website, advertisements, forms, services, and user experience.
- To comply with law, enforce agreements, resolve disputes, and establish, exercise, or defend legal claims.
- For other purposes disclosed at the time information is collected or with your direction or consent.
Calls, text messages, and email
When you provide contact information and the required consent, we and participating third parties may contact you by telephone call, text message, or email regarding your request, including through automated technology where permitted. Consent is not a condition of purchasing goods or services.
You may revoke consent or request not to receive marketing communications through any reasonable method, including replying STOP to a text message, telling a caller not to contact you, using an unsubscribe link, or emailing info@mvacrashcollect.com. See our Do Not Call Policy for details.
Your privacy choices and state rights
Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information; to opt out of certain targeted advertising, profiling, sale, or sharing; and to appeal a denied request.
Submit a request by emailing info@mvacrashcollect.com with the subject “Privacy Request.” Include your name, state of residence, the telephone number or email used in the submission, and the right you wish to exercise. We may need to verify your identity and authority before completing the request. Authorized agents may submit requests where permitted by law.
We will not discriminate against you for exercising a privacy right. However, some information may be necessary to provide the requested service.
Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including lead routing, consent documentation, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements. Retention periods vary based on the type of information, operational need, and applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, contact us so we can review and, where appropriate, delete it.
Third-party websites and services
The website may link to or interact with third-party services. Their privacy practices are governed by their own notices, not this policy. Review those policies before providing information.
Changes to this policy
We may update this policy from time to time. The “Effective” date at the top identifies the current version. Material changes may be communicated through the website or by another method where required by law.
Contact us
Email privacy questions or requests to info@mvacrashcollect.com and use the subject “Privacy Request,” or write to:
MVA Crash Collect[INSERT MAILING ADDRESS]
[CITY, STATE ZIP]
United States